SunClad Internet Services - Free Web Mail FAQ Page
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Free Web Mail FAQ Page

SunClad E-Mail
FAQ - (Frequently Asked Questions)
Free Web Mail or Mail Plus! POP3 mail for a small annual fee.

NOTE!! - New Protections added to Free Web Mail Service - You must log in and check mail at least once every 30 days in order to keep your mail box active. If you do not, the box will go dormant and cease accepting mail as a protection against mail boxes becoming overloaded. Once you access mail and remove old mail the box reactivates itself. Please login to check mail at least once every 30 days.
Free Web Mail

What is Web Mail?

Web mail is Electronic Mail (E-Mail) that can be accessed and used from a web browser program on a computer from any location on the internet.

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Where can I get this FREE web mail?

Access our pages. There are several links that lead to the sign up page. There's one at the bottom of this page.

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Where can I access this E-mail account?

You can access it from any web browser on any computer that is connected to the internet at any time. You can use your own computer, a friend's, at work, or at a public library.

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What address can I bookmark for LOGIN?

You can book mark the Sunclad page at:

http://www.sunclad.com/webmail/
Login Box Provided. Or you can bookmark your login page once its reached.

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Do you provide access to the internet?

No.

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Is this mail service located at Sunclad.Com

No. We have obtained the services of Everyone.Net ™, an independent supplier of e-mail for our web mail users. Their web based e-mail service operates much like Yahoo ™, Excite ™, and similar services. It is self contained and branded with the Sunclad domain name.

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How do I sign up?

Access the sign up link for new users. You will be taken to a page where data is collected including a user name and a password for your account for your own personal security. When you complete the process your account is automatically activated and is immediately available.

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The name I wanted has been taken. What do I do now?

Simply try a variation of it. Each user name must be unique on the system. All user names are assigned on a first come basis.

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What data is collected?

A name and some demographic info such as postal zip code and some personal likes and dislikes. Only a few data fields are required to be filled in for account activation. The rest is voluntary.

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What if I don't want to give certain data?

Only a handful of questions are required to complete the sign-up process as indicated by an asterisk (*). You are free to enter what ever you feel is appropriate in those areas. Those input areas that do not have an asterisk (*) do not have to be filled in.

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What do you do with this data?

We don't do anything with it ourselves at SunClad. All data collected is subject to a privacy policy established by Everyone.Net ™ which assures that your information is not divulged to advertisers but which may be used to to display banner advertising on your mail screen. You may also receive some offers by e-mail through Everyone.Net unless you decline that in your user profile area.

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I don't want "junk mail".

Me neither. Your mail account has a feature that allows you to establish a filter that sends unwanted mail to a folder for later viewing (bulk folder) or into the trash. You can also adjust your user profile to limit or refuse other forms of unwanted mail.

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Will I get placed on a junk mail list someplace?

Everyone.Net provides this free E-mail service by displaying banner advertising while you use it. Many providers of free web mail use this to offset costs. You may periodically receive advertisements through Everyone.Net by e-mail into your E-mail box. You can handle them per above, or option out (leave) such advertising lists as each message will provide to you. As the saying goes "There's no such thing as a free lunch". Something has to pay for you to have a free E-mail account. In reality, all you need to do is opt out of these if and when they happen and you'll never see them again.

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What features does my E-mail account come with?

  • 6MB (megabytes) of storage space.
  • Ability to send attachments from your hard drive or floppy disk.
  • Customizable Address Book.
  • Search option for mail.
  • On-Screen appearance preferences.
  • Personal preferences for mail handling (bulk, spam, storage).
  • Multiple filing folders.
  • Ability to harvest E-mail from other POP3 mail services.
  • Customizable REPLY-TO address.
  • Customizable signature line.
  • ... and probably a few things that we have forgotten.

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Can you explain each of these features?
6 megabytes of storage space. - This is the total amount of mail and attachments that you are allowed to store on the system at one time. You control what you keep or delete. The more mail or the larger the attachments that you receive, the more space that is used. Your opening mail page will tell you how much space you have used up each time you log in. If your mail box should reach capacity at 6MB it will then refuse all new e-mail until you remove old material.

Send attachments - Using your web browser, you can use the mail composing window to locate files on your hard drive or floppy disk to send as an attachment to the main mail message. This can be used to send word processor documents, images, etc. The system uses a standard MIME encoding to accomplish this. The end user is responsible for any decoding necessary to view the attachment. Some mail programs or browsers do this automatically. Some people may need a 3rd party conversion program. We can't predict what your needs may be.

Customizable Address Book - As with any web based mail program, you can store your favorite and frequently used addresses in your on-line storage area. Your address book is private and cannot be accessed by anyone.

The Search option for mail allows you to enter a word or phrase and search through all mail in your folders for that word or phrase. If you search for "John" it displays a list of all e-mail messages with the word "John" in it.

On-Screen appearance preferences - This is how you want the screen to display messages to you.

Personal preferences for mail handling - Allows you to "filter" certain addresses or e-mails into holding folders that you establish yourself, or the trash folder so you do not have to deal with them.

Multiple filing folders - You can establish almost any number of folders in which you can store and handle mail.

Ability to harvest E-mail from other POP3 mail services - You can set the service to periodically check any other POP (Post Office Protocols) accessible mail service that you may have and transfer that mail to your web based account for handling here. Just enter your account user name, password, and pop mail server name in the appropriate fields and tell the system to get that e-mail.

Footnote:- You cannot access E-mail from America On-Line ™ (AOL) or CompuServe 2000 ™ because they use a proprietary format for their e-mail that prevents access from outside sources. You can access their e-mail if you have an account there with their special user access programs or their own web browser mail interfaces. You also cannot access IMAP type E-mail services.

The Customizable "REPLY-TO" address - allows you to insert an address different from the one that identifies your web mail account that will appear on all e-mail. All web mail accounts have an address of UserName@webmail.sunclad.net. If you establish a different REPLY-TO address, that is what end users will see, and they send their mail replies to that address. For example, if you set your web mail account to harvest e-mail from work, you can set the REPLY-TO address for your work e-mail address. The recipient will think that you have replied from there and will send all responses there. This makes our web mail ideal for those who travel a lot.

Customizable signature line - This allows you to place a small name or phrase at the end of each message.

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What about additional signature Lines?

Sunclad adds a small 1-2 line attachment at the end of each mail message under the free web mail service offering e-mail recipients access to the Sunclad mail service just like you have. Hey, the other places do it.

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Will I be flooded with banner advertisements on my mail screen?

No. Only one advertisement from Everyone.Net appears on each screen. The other one is presented by Sunclad itself.

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Can I advertise through Sunclad's web based mail service?

Not at this time, but we may make our advertising space accessible at a later date.

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Do you offer mail forwarding (mail aliasing) or POP3 mail boxes?

For full POP3 mail see the "Mail Plus" features to the right.

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Can I use an E-Mail Program to access my Webmail?

No. The web based service is set to be used by a web browser such as Netscape, Internet Explorer, and similar programs. To use programs that specialize in E-mail such as Outlook Express, Netscape (E-mail section), Eudora, and a host of other applications you need to purchase Mail Plus!.

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Can I post to, or access News groups (discussion groups) through you?

No. You can use the Free News Groups link on our Home Page for access to places such as Google™ newsgroups.

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What happens if I have a problem with my E-mail account?

Contact postmaster@sunclad.com. Explain the problem in detail and we will see what we can do either directly or via the services at Everyone.Net ™.

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What about spamming or other forms of account abuse?

Spam is unwanted "junk mail" that is sent or received. Sunclad and Everyone.Net does not allow spamming from its accounts. Any account identified as a spammer will have their account terminated. Abuse may be reported to postmaster@sunclad.com.

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How do I cancel my account?

Access your web mail account and compose a new message from within that account and send it to cancel@sunclad.com. For security purposes you MUST send this message from within your web mail account because it requires you to access it with a unique user name and password. We will not cancel an account request that comes to us otherwise.. Send within the message body your name, mail account user name, and password. Your account will be terminated within 24-48 hrs by the postmaster. If there is any remaining mail in the mail box at that time we will forward that to any address you have specified in the cancellation message. If you don't give us your password and any forwarding address for left-over e-mail, it will be lost.

Footnote: Cancellation of an account will make your user name available for the next person if they should randomly choose that user name.

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I Forgot my Password - Help!

Access http://sunclad.everyone.net

At this log in screen you will be presented with a link for forgotten passwords. This will dispatch you to information you previously entered at sign-up time that will remind you of your password. If that does not help you remember, and if you have not written it down, there's little more we can do for you.

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My question is not listed in the FAQ.

Contact postmaster@sunclad.com

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Mail Plus! - POP3 Mail

What is POP3 Mail?

"POP3" stands for "Post Office Protocols, Version 3". This is a standard E-mail account that can be accessed using internet standard e-mail programs.

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Where can I purchase this free web mail?

Access our pages at Sunclad.Com. There, access the feature to sign up for free WEBMAIL. Once that has been set up (takes a few minutes) you can then follow available links for Mail Plus! which will take you through a secure web screen system to sign up by web browser by credit card or check-debit card (card must have a credit card logo on it) to upgrade to Mail Plus!. Cost is only a small fee per year and loaded with features!

For full fial-up access which includes POP and SMTP mail services see the link on our Home Page.

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Where can I access this E-mail account?

You can access it from any web browser via the internet, or you can use any internet standard programs such as Netscape, Eudora, Outlook, and a host of other programs that are dedicated to e-mail.

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What address can I bookmark for LOGIN?

You can book mark the Sunclad page at:

http://www.sunclad.com/webmail/
A Login Box Provided, but with Mail Plus! you can also bypass the web pages completely and simply download mail to your personal computer just like any other form of e-mail.

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Do you provide access to the internet?

No.

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Is this mail service located at Sunclad.Com?

Neither. We have obtained the services of Everyone.Net ™, an independent supplier of e-mail services for our users. Their e-mail service operates much like Yahoo ™, Excite ™, and similar services. It is self contained and branded with the Sunclad domain.

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How do I sign up?

Access the sign up link for new users. You will be taken to a page where data is collected and you establish a user name and password for your account for your own personal security. When you complete the process your account is automatically activated and is immediately available. Then, follow thelinks for Mail Plus! to purchase the POP3 option by credir card. Sorry, only credit card purchases, or check-debit card purchases (card must have credit card logo) are available at this time. No checks.

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The name I wanted has been taken. What do I do now?

Simply try a variation of it. Each user name must be unique on the system. All user names are assigned on a first come basis.

Return to Index


What data is collected?

A name and some demographic info such as postal zip code and some personal likes and dislikes. Only a few data fields are required to be filled in for account activation. The rest is voluntary.

Return to Index


What if I don't want to give certain data?

Only a handful of questions are required to complete the sign-up process as indicated by an asterisk (*). You are free to enter what ever you feel is appropriate in those areas. Those input areas that do not have an asterisk (*) do not have to be filled in. In order to purchase Mail Plus!, you will have to offer name, address, and credit card data of course. This is done by secure web page interface which protects your credit card data on the internet.

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What do you do with this data?

We don't do anything with it ourselves. All data collected is subject to a privacy policy established by Everyone.Net which assures that your information is not divulged to advertisers but which may be used to to display banner advertising on your mail screen. You may also receive some offers by e-mail through Everyone.Net. Credit card data is always held in strictest of confidence.

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I don't want "junk mail".

Me Neither. Your webmail account has a feature that allows you to establish a filter that sends unwanted mail to a folder for later viewing (bulk folder) or into the trash. You can also set your POP3 e-mail program to simply move unwanted mail to the trash or other folder set up for that purpose. See your program's help files for that.

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Will I get placed on a junk mail list someplace?

Everyone.Net's web based E-mail service contains advertising just as other free web mail services do. You may periodically receive advertisements through Everyone.Net by e-mail into your E-mail box. You can handle them per above or option out (leave) such advertising lists as each message will provide to you, or update your user profile to refuse such. As the saying goes "There's no such thing as a free lunch". Something has to pay for you to have a free E-mail account. In reality, all you need to do is opt out of these if and when they happen and you'll never see them again. With Mail Plus!, All avertising is wiped out.

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What features does my E-mail account come with?

  • 25MB (megabytes) of storage space.
  • Ability to send attachments from your hard drive or floppy disk.
  • Customizable Address Book on the web site end.
  • Search option for mail on the web site end.
  • On-Screen appearance preferences.
  • Personal preferences for mail handling (bulk, spam, storage).
  • Multiple filing folders on the web site end.
  • Ability to harvest E-mail from other POP3 mail services.
  • Customizable REPLY-TO address.
  • Customizable signature line.
  • Access e-mail by web browser anyplace, or via your e-mail program on your personal computer
  • Access from your personal computer to download mail to your mail program thus bypassing any and all banner ads.
  • No advertising what so ever!

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Can you explain each of these features?
25 megabytes of storage space. - This is the total amount of mail and attachments that you are allowed to store on the system at one time. You control what you keep or delete. The more mail or the larger the attachments that you receive, the more space that is used. Your opening mail page will tell you how much space you have used up each time you log in. If your mail box should reach capacity at 25MB it will then refuse all new e-mail until you remove old material.

Send attachments - Using your e-mail program, you can use the mail composing window to locate files on your hard drive or floppy disk to send as an attachment to the main mail message. This can be used to send word processor documents, images, etc. The end user is responsible for any decoding necessary to view the attachment. Some mail programs or browsers do this automatically. Some people may need a 3rd party conversion program. We can't predict what your needs may be.

Customizable Address Book - As with any web based mail program, you can store your favorite and frequently used addresses in your on-line storage area. Your address book is private and cannot be accessed by anyone. And of course you can use your personal address book within your e-mail program as well. Use both!

The Search this web side option for mail allows you to enter a word or phrase and search through all mail in your folders for that word or phrase. If you search for "John" it displays a list of all e-mail messages with the word "John" in it.

On-Screen appearance preferences - This is how you want the screen to display messages to you on the web side.

Personal preferences for mail handling - Allows you to "filter" certain addresses into holding folders that you establish or the trash folder so you do not have to deal with them on the web side.

Multiple filing folders - You can establish almost any number of folders in which you can store and handle mail on the web side.

Ability to harvest E-mail from other POP3 mail services - You can set the service to periodically check any other POP (Post Office Protocols) accessible mail service that you may have and transfer that mail to your web based account for handling here. Just enter your account user name, password, and pop mail server name in the appropriate fields and tell the system to get that e-mail.

Footnote:- You cannot access E-mail from America On-Line ™ (AOL) or CompuServe 2000 ™ because they use a proprietary format for their e-mail that prevents access from outside sources. You can access their e-mail if you have an account there with their access program or their own web browser mail interfaces. You also cannot access IMAP type E-mail services.

The Customizable "REPLY-TO" address - on the web side, allows you to insert an address different from the one that identifies your web mail account that will appear on all e-mail. All web mail accounts have an address of UserName@webmail.sunclad.net. If you establish a different REPLY-TO address, that is what end users will see, and they send their mail replies to that address. For example, if you set your web mail account to harvest e-mail from work, you can set the REPLY-TO address for your work e-mail address. The recipient will think that you have replied from there and will send all responses there. This makes our web mail ideal for those who travel a lot.

Customizable signature line - This allows you to place a small name or phrase at the end of each message.

POP3 Program access - Bypass the web pages entirely and use your favorite e-mail program to access your mail

NO ADVERTISING - No advertisng. You bypass the web site if you want and get your mail directly, and no advertising is inserted at the end of your e-mail either.

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Will I be flooded with banner advertisements on my mail screen?

POP3 mail allows you to get your mail directly off the mail server so there is no need to access the Sunclad pages at all unless you want to access mail by web browser.

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Can I advertise through Sunclad's web based mail service?

Not at this time, but we will make our advertising space accessible at a later date.

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Do you offer Free e-mail?

See the Free Web mail offer to the left.

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Can I use an E-Mail Program to access my e-mail at Sunclad?

With Mail Plus! you can access mail using any e-mail program such as Netscape, Outlook, Eudora, and a host of other programs. The web interface is always available as well when / if you want it.

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Can I post to, or access News groups (discussion groups) through you?

No. You can use the link on our home page to access free web-base dnewsgroup access.

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What happens if I have a problem with my E-mail account?

Mail Plus! offers user support through Everyone.Net™, our service supplier. Save the materials that you get when you complete the purchase of Mail Plus! for their support addresses.

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What about spamming or other forms of account abuse?

Spam is unwanted "junk mail" that is sent or received. Sunclad and Everyone.Net does not allow spamming from its accounts. Any account identified as a spammer will have their account terminated. Abuse may be reported to postmaster@sunclad.com.

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How do I cancel my account?

You pay for Mail Plus! for one year in advance. There are no refunds for mail account cancelations under the one year period. Failure to renew on time will also result in service termination. If you need the address removed from the internet you can contact Everyone.Net for assistance.

Footnote: Cancellation of an account will make your user name available for the next person if they should randomly choose that user name.

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I Forgot my Password - Help!

Access http://sunclad.everyone.net

At this log in screen you will be presented with a link for forgotten passwords. This will dispatch you to information you previously entered at sign-up time that will remind you of your password. If that does not help you remember, and if you have not written it down, there's little more we can do for you.

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What are my server addresses?.

Your POP3 address (for receiving mail) and your SMTP address (for sending mail) will be provided at the time you purchase Mail Plus! Be sure to save that information. Your users address will continue to be "UserName@Webmail.sunclad.net"

NOTE! - Mail Plus! offers its users the ability to SMTP (send mail) through their machines. This is a convenience option in the event that you need it. Some Internet Service Providers (ISP) do not allow the use of second party SMTP servers. The use of a second party SMTP servers is sometimes referred-to as "mail relaying" which is used by spammers when illegally sending junk mail. As a precaution against the possibility of spamming, many ISP services refuse you the ability to access remote SMTP servers. In such a case you are required to use the SMTP server where you obtain your dial-up or DSL/Broadband access to the internet. In such a case be sure to substitute the address of the SMTP server at your ISP rather than the one available under Mail Plus!. Your ISP's SMTP address will be the same as used for any mail you currently send through your ISP. If you have forgotten that, contact your ISP for instructions on setting this portion up.

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My question is not listed in the FAQ.

Contact postmaster@sunclad.com

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